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PRIVACY POLICY

At Entucatch, we value your privacy and are committed to protecting your personal data. This Privacy Policy describes how Entucatch ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site"), which is hosted on the Wix platform.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Identification Information: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: When you make a purchase, payment data is processed by our third-party processors (PayPal and credit card processors). We do not store full credit card numbers on our servers.

  • Order History: Details about the luggage and travel products you have purchased.

  • Device and Usage Data: IP address, browser type, time zone, and how you interact with our Site (collected via cookies and Wix analytics).

2. How We Use Your Information

We use the information we collect to:

  • Fulfill and ship your orders (including sharing necessary details with our dropshipping suppliers).

  • Process payments and prevent fraudulent transactions.

  • Communicate with you regarding orders, support, or promotional offers (where opted-in).

  • Improve and optimize our Site experience via Wix analytics.

3. Third-Party Service Providers

As a dropshipping business, we share your information with specific third parties to provide our services:

  • Wix: Our website platform host. They provide the infrastructure that allows us to sell our products to you.

  • Suppliers: To fulfill your order, we share your name, shipping address, and phone number with our dropshipping partners who ship the products directly to you.

  • Payment Processors: We use PayPal and secure credit card gateways. Your data is handled according to their respective privacy policies.

  • Analytics/Marketing: We may use tools to understand site traffic and user behavior.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, remember your cart items, and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

5. International Data Transfers

While Entucatch is located in the United States, our Site is hosted on Wix, which may store data on servers located worldwide. If you are visiting from the EU or other regions with laws governing data collection and use, please note that you are transferring your personal data to the United States. We ensure that appropriate safeguards are in place to protect your information.

6. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (such as tax laws).

7. Your Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Access: The right to request copies of your personal data.

  • Rectification: The right to request that we correct inaccurate information.

  • Erasure: The right to request that we erase your personal data under certain conditions.

  • Restrict Processing: The right to object to or restrict the processing of your data.

  • Data Portability: The right to request the transfer of your data to another organization.

To exercise these rights, please contact us at info@entucatch.com.

8. Right to Lodge a Complaint

If you believe that our processing of your personal data infringes on data protection laws, you have the legal right to lodge a complaint with a supervisory authority responsible for data protection in your country of residence.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal/regulatory reasons. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

For more information about our privacy practices, or if you have questions, please contact us:

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